Frequently Asked Questions.

Answers to common questions, if your question isn’t answered here please get in touch.

IFSO provides oversight of UK funeral homes that are members of the NAFD, helping to provide assurance to the public that the funeral director they have chosen is operating to high standards. We inspect NAFD member funeral homes against the requirements of the Funeral Director Code, ensuring they comply with its requirements (which includes meeting the requirements of all external regulators such as the Competition and Markets Authority and Financial Conduct Authority) and strive to continuously improve the services they provide to bereaved and deceased people.

IFSO provides oversight for members of the National Association of Funeral Directors

We inspect NAFD member funeral homes against the requirements of the Funeral Director Code, ensuring they comply with its requirements – which includes meeting the requirements of all external regulators such as the Competition and Markets Authority and Financial Conduct Authority) and strive to continuously improve the services they provide to bereaved and deceased people.

IFSO is funded by the National Association of Funeral Directors

Read the
Director Code

IFSO sets high standards for its members, and member firms must abide by the Funeral Director Code – our comprehensive code of practice, developed in consultation with the wider sector and consumer organisations.

Read the Code